Please read them carefully before using Our Service.

We are bFit Coaching, a company registered in West Yorkshire, United Kingdom.

These Terms govern your access to and use of our Services. These Terms set out:

• your legal rights and responsibilities;

• our legal rights and responsibilities; and

• certain key information required by law.

Contacting us. We are here to help. If you wish to contact us for any reason, please email us at info@bfitcoaching.co.uk

How we will communicate with you: If we have to contact you, we will do so by email, by SMS or by pre-paid post, using the contact details you have provided to us.

By signing up to be contacted on our website, you acknowledge that we (or our representative) may contact you to tell you more about our services.

In return for your agreeing to comply with these Terms you may:

• download a copy of our website and app onto your personal device and use the Services for your personal purposes only.

• if you download our app, receive and use any free app updates with “patches” and corrections of errors as we may provide to you.

• order coaching services from us, which we may agree to provide to you on the terms set out below.

Our services may include:

• Online fitness coaching

• Custom training programs

• Meal plan guidance

• Weekly check-in reviews

• Video calls and accountability

Any plans delivered as part of the Services (e.g. meal and workout plans) can be accessed online. Access to any plans expires upon termination of the Services (you are therefore encouraged to save/print any plans at your own convenience).

Our Services, including all meal and workout plans, are provided for general information and entertainment purposes only. We do not offer health, medical, dietary, nutrition, or professional advice which you or anyone else should rely on. The members of bFit Coaching are not doctors, dietitians, or nutritionists and your use of our services does not create a doctor-patient, dietician-patient, or

nutritionist-patient relationship between you and any of the members of bFit Coaching. We do not and cannot diagnose, treat, cure, or prevent any disease, medical condition, or symptom.

If you have questions regarding medical issues or potential impacts of the program, you should consult with your personal healthcare provider before using our services. You should always speak with your personal healthcare provider before starting any workout plan or making any changes to your diet. It is outside our scope of practice to prescribe a supplement or a particular dosage to our clients. We do not recommend diets, foods, supplements, workouts, or exercises to prevent, treat, diagnose, or cure any disease, medical condition, or symptom. All meal plans provided through our services are only suggestions and are not a substitute for the advice of a doctor, nutritionist, dietician, or other medical provider. Meal plans do not guarantee any particular health outcome, including weight loss or

other standard health markers.

YOU ARE SOLELY RESPONSIBLE FOR YOUR INTERACTIONS WITH US, OUR MEAL PLANS, AND OUR WORKOUT PLANS. USE OF OUR SERVICES IS AT YOUR OWN RISK.

If you experience faintness, dizziness, shortness of breath, pain, or any other medical issue while exercising, stop and seek medical attention immediately.

Exercise carries certain risks of injury and you are undertaking all exercises at your own risk. All allergies, intolerances, injuries, illnesses, and diseases must always be communicated in the intake questionnaire. You must always carefully review the contents of your meal plan for anything that you may be allergic or intolerant to. Restriction on calorie intake may lead to anxiety, eating disorders, depression, fatigue, and other mental and physical health issues. You should seek help immediately if you experience any such issues. Always make sure that you have enough space when performing any activities. Make sure that nothing

around you can cause harm or impair movement. If you choose to use any fitness equipment, doing so is at your own risk.

6. ORDERING COACHING SERVICES

You may order our services by signing up through the contact form on our website. We or our sales representative will then contact you If there’s a fit between us. You will be sent an email containing the details for your coaching services, as well as a payment link. Our acceptance of your order will take place when we email you payment approval, at which point our contract for coaching services will come into existence between you and us.

If we are unable to accept your order, we will inform you of this and will not charge you for the coaching services. This might be because of unexpected limits on our resources which we could not reasonably plan for, because a credit reference we have obtained for you does not meet our minimum requirements, or because we have identified an error in the price or description of the services.

You may at any time change the information in your order until it has been accepted by emailing info@bfitcoaching.co.uk

Once an order is accepted, a copy of our Terms will be emailed to you directly together with an order confirmation. Once the order is complete, the Service will be available to you as detailed in your order confirmation.

The Service will continue (and these Terms will stay in force) for the duration of your programme.

Payment is due immediately on the date of the order, this includes pre-order products.

Payment can be made through any payment methods we have available, such as Visa, MasterCard, Affinity Card, American Express cards or online payment methods (PayPal, for example).

Payment cards (credit cards or debit cards) are subject to validation checks and authorization by Your card issuer. If we do not receive the required authorization, We will not be liable for any delay or non-delivery of your order.

If you wish to place an Order for Products available on the Service, you may be asked to supply certain information relevant to your order including, without limitation, your name, your email, your phone number, your credit card number, the expiration date of your credit card, your billing address, and your shipping information.

You represent and warrant that: (i) You have the legal right to use any credit or debit card(s) or any other payment method(s) in connection with any Order; and that (ii) the information you supply to us is true, correct and complete.

By submitting such information, you grant us the right to provide the information to payment processing third parties for purposes of facilitating the completion of your order.

Any Services to be paid for, will be displayed prior to payment and include an overview of each month’s payments. All fees, charges, VAT and delivery costs (if applicable) are included in the price (which will be further specified during checkout).

Payment can be all at once (up-front) or in monthly arrears (as specified in the order form). If you agree to receive our paid-for Services (including our coaching services), you will be signed up for payment through a third party service. We use the payment system delivered by Stripe which is commonly used around the world.

With automatic signup, your card details will be encrypted during transmission through Secure Sockets Layer (SSL) encryption. This encryption ensures a high level of security regarding unauthorised access to your information.

Your payment terms will depend on the precise services that are agreed between you and us. If you agree to receive our paid-for Services (including our coaching services), you will be signed up for payment through a third party service. Any payment via this service will effectively discharge you from your payment obligation.

The app should only be downloaded to and installed on a compatible device. Please read the App Store listing for the app before downloading to ensure that your device is compatible.

You can only download, install and use the App on a device that you own or have permission to use for these purposes. You will be responsible for complying with these Terms and for any use that is made of this App on another device, whether or not you own the device and/or if such use is with your knowledge or consent.

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will make reasonable efforts to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, in whole or in part, please stop using the website and the Service.

We offer a 60-Day Results Guarantee under the following strict conditions:

You may request a full refund if:

• You have followed the program for 60 consecutive days, and you can provide clear evidence (via the Everfit app) of the following:

• Daily meal or calorie/macro logs

• Daily step count and water intake logs

• Weekly weight entries

• Weekly progress photo uploads

• Weekly check-in submissions

• All scheduled workouts completed on time with full tracking

• Compliance with all coaching instructions provided

This guarantee is only valid if full commitment and consistent logging are shown. If logs are missing, incomplete, or show a lack of effort, the refund will be denied. This policy is designed to protect both your investment and our time, ensuring clients engage fully.

To request a refund, email info@bfitcoaching.co.uk within 10 days of completing the 60-day program. All requests are subject to review and approval.

You must keep any login details such as username, password and security questions confidential and not disclose them to any other person. If you have any reason to believe that they have been compromised, you must promptly reset them using our ‘Forgotten Password' feature.

You must not under any circumstances allow any other person to access the platform using your login details. Not only will it affect the functionality of the Services as statistics and tracking will not be correct, but you will also be responsible for any actions taken by a person using your user account, whether or not with your knowledge or consent.

Allowing others to access the Services using your login details is a breach of these Terms and may result in your right to use the Services being suspended or us ending your right to use the Services.

We are giving you personally the right to use the Services as set out in these Terms. You may not transfer the Services to someone else, whether for money, for anything else or for free except as permitted under the terms of the App Store. If you sell any device on which our app is installed, you must remove the app from it.

We only use any personal information we collect through your use of our Services in the ways set out in our Privacy Notice.

Internet transmissions are never completely private or secure. This means there is a risk that any information you send using our Services (including our website, third party services, or app) may be read or intercepted by others, even if there is a special notice that a particular transmission is encrypted.

All coaching content, training plans, videos, and resources are the intellectual property of bFit Coaching. You agree not to copy, distribute, resell, or share any materials without prior written permission.

All intellectual property rights in the Services (including our app and website) throughout the world belong to us and our licensors. The rights in the Services are licensed (not sold) to you. You have no intellectual property rights in, or to, the Services other than the right to use them in accordance with these Terms.

These Terms grant you a personal, non-transferable and non-exclusive right to use our Services. We grant you this right for the sole purpose of receiving the Services as permitted in these Terms.

Our Services (including our app and website) are protected by copyright, trademark, and other intellectual property laws. Nothing in these Terms gives you a right to use the bFit Coaching name or any of the bFit Coaching trademarks, logos, domain names, other distinctive brand features, and other proprietary rights (whether they belong to us or our licensors). All right, title, and interest in and to our Services (excluding content provided by you) are and will remain the exclusive property of us and our licensors.

Any feedback, comments, or suggestions you may provide regarding our Services (including our app and website) is entirely voluntary and we will be free to use such feedback, comments or suggestions as we see fit and without any obligation to you.

We will treat any content you upload via the Services as belonging to us. You must not upload any content unless you have a right to do so and such content complies with the Acceptable Use Restrictions section below.

If anyone else suggests our Services or their use in line with these Terms infringes their IP, we are responsible for investigating and defending that claim.

You agree that you will:

• not sub-license or otherwise make available our Services (including the app or any workout or meal plans) to any person without prior written consent from us;

• not copy the Services (including our app and website), except as part of the normal use of the Services or where it is necessary for the purpose of back-up or operational security;

• not translate, merge, adapt, vary, alter or modify, the whole or any part of the Services (including the app and website);

• not combine or incorporate the Services in or with any other programs, except as necessary to use the Services on devices as permitted in these Terms;

• not disassemble, de-compile, reverse engineer or create derivative works based on the whole or any part of the Services, nor attempt to do any such things, unless to the extent as expressly permitted by applicable laws;

• comply with all applicable laws and regulations that apply to the technology used or

supported by the Services.

We reserve the right to delete your content and/or account permanently if we find that you violate these rules.

Limitations to the Services. We have not developed our Services to meet your every need. To the extent we provide any personalised exercise routines or meal plans, you recognise that you carry these out at your own risk.

If you have any concerns about these Services and your health, you must

consult your GP or healthcare professional. You use the information provided through the Services at your own risk. Although we make reasonable efforts to update the information provided by the Services, we make no representations, warranties or guarantees, whether express or implied that such information is accurate, complete or up to date. You may receive advice from third parties through the Services however we accept no liability for any advice received from third parties using the Services.

Please back-up content and data used with the app. We recommend that you back up any content and data used in connection with the app, to protect yourself in case of problems with the app or the Services. We are not responsible for delays outside our control. If our supply of the coaching services is delayed by an event outside our control then we will contact you as soon as possible to let you know and we will take steps to minimise the effect of the delay. Provided we do this we will not be liable for delays caused by the event, but if there is a risk of substantial delay you may contact us to discuss your potential rights to end the contract and receive a refund for any services you have paid for but not received.

At bFit Coaching, we are committed to delivering services with the utmost care and professionalism. However, to the extent permitted by law, we do not accept liability for any loss or damage that is not reasonably foreseeable or that falls outside our legal responsibilities.

Important Note
Nothing in this section is intended to exclude or limit our liability for matters where such exclusion is not allowed by law—this includes liability for fraud, fraudulent misrepresentation, death, or personal injury caused by negligence.

No Responsibility for Certain Damages
To the fullest extent allowed by applicable law, bFit Coaching, including its owners, staff, affiliates, and representatives, will not be responsible for any indirect, incidental, special, or consequential damages. This includes, but is not limited to, loss of income, profit, anticipated savings, or business opportunities—whether the claim is based on contract, negligence, or any other legal basis—even if we have been advised such losses were possible.

Maximum Liability
In any event, our total liability to you for any claims arising from your use of our services will not exceed the total amount you have paid us in the six (6) months immediately before the issue occurred.

Applicability of These Limits
These limitations apply even if a specific remedy fails to meet its essential purpose, and regardless of whether we have been made aware of the potential for such damages.

Ending Your Coaching Agreement
You can choose to cancel your coaching plan after your initial commitment period is over. To do so, you must give us at least 30 days' notice. Your cancellation will take effect from the start of your next billing cycle after the notice period ends.

If You Break the Rules (Including Missed Payments)
We reserve the right to end your access to our services if we reasonably believe you’ve seriously breached these Terms—for example, by failing to pay on time or violating other key conditions.
If the issue can be fixed, we’ll give you a fair chance to correct it. However, if we do end your access due to a serious breach, we may keep any payments you've already made to cover costs or losses we incur as a result.

If We Have to Cancel
We may also end the agreement if it becomes impossible or unreasonable for us to continue delivering the service, such as if part of our platform or app becomes unavailable. If this happens, we’ll inform you in advance.
If you’ve paid in advance for services you can no longer access, we may issue a partial refund based on the unused portion.

Changing Your Mind (Right to Cancel)
By signing up and accepting these Terms, you agree that we can provide you with digital content (such as workouts, meal plans, or training programs) before your standard 14-day cancellation period ends.

Once you access this content, you waive your right to cancel under the normal consumer regulations.

If you haven’t accessed any digital content yet and you want to cancel, you can still do so within 14 days by emailing us at info@bfitcoaching.co.uk with the subject line “Withdrawal”.

Your Legal Rights
Nothing in these Terms affects your legal rights. We are legally required to deliver services as promised.

If the Agreement Ends
When the agreement ends—whether by you or us:

• You must stop using the coaching services and the app immediately.

• You must delete or uninstall the app from all devices you own and destroy any copies of the content.

• We may take steps to remotely remove access to our content and services from your devices.

1. You Need Our Consent to Transfer Your Rights

You are not allowed to transfer your rights or obligations under these Terms to anyone else without our written permission.

2. Third Parties Can’t Enforce This Agreement

Except for the App Store (and its group of companies, which may enforce these Terms on our behalf), no other person or company has any rights under this agreement. This contract is between you and bFit Coaching.

3. If a Court Finds Part of This Agreement Invalid

Each section of these Terms stands on its own. If any part is found to be unlawful or unenforceable by a court or legal authority, the rest of the agreement will still apply in full.

4. Delays Don’t Mean We Waive Our Rights

If we don’t enforce a rule straight away, that doesn’t mean we’re giving up our right to do so later. For example, if you break a term and we don’t act immediately, we can still enforce it in the future.

5. We May Transfer This Agreement to Another Company

We may assign our rights and responsibilities under these Terms to another organisation—such as in the event of a business sale or merger. If we do this, we’ll make sure it doesn’t affect your rights, and we’ll notify you in writing.

These Terms are governed by the laws of England and Wales.

Any disputes will be handled in the courts of West Yorkshire, United Kingdom.

If you have a complaint about our service, please don’t hesitate to contact us by emailing info@bfitcoaching.co.uk. We’ll review and handle your complaint promptly and fairly, in line with standard industry practices.